Secure Ticket Exchange Program (STEP)
- What is the Secure Ticket Exchange Program (STEP) and how do I participate in it?
- When does STEP open?
- When does STEP close?
- Who is eligible to register to buy tickets through STEP?
- How do I request to buy a ticket through STEP?
- How many tickets can I request to buy through STEP?
- How much do tickets through STEP cost?
- Can I buy a ticket through STEP if I’ve already purchased a ticket in another sale?
- Which tickets can I sell in STEP?
- How do I sell my ticket(s) through STEP?
- How do I sell my ticket(s) to a specific person through STEP?
- When is my credit card charged if tickets become available for me?
- I requested a ticket in STEP, but I no longer need it. How can I cancel my request?
- Can I sell my tickets outside of STEP?
- Can I sell my tickets in STEP after I've received them in the mail?
- Do I immediately receive payment when I sell my ticket into STEP?
- Who is Lyte and why is STEP being operated by them?
- Are tickets sold by Lyte guaranteed to be authentic?
- Am I guaranteed a ticket through STEP if I register?
- Which delivery options are available for orders bought through STEP?
- Can I transfer a ticket I purchased in STEP to someone else?
- Can you tell me my place in the STEP queue?
- If my ticket sells through STEP, how much of my money is refunded?