General Ticket Questions
- What is the Secure Ticket Exchange Program (STEP) and how do I participate in it?
- How do I receive tickets or a vehicle pass that have been transferred to me?
- How do I transfer my tickets/vehicle pass to someone else?
- How do I register for access to a ticket sale?
- How do I ask a question about ticket sales or about my order?
- Are Burning Man tickets refundable?
- Will tickets be sold at the gate to Black Rock City?
- Do you sell single day or weekend tickets?
- How many tickets and vehicle passes can I buy?
- Do I need an account to buy tickets?
- Are there any additional fees outside of the price of the ticket and vehicle pass?
- What forms of payment do you accept?
- Will my credit card number be safe?
- Can more than one order be purchased with the same credit card?
- Can I pay using more than one credit card?
- Why are there different priced tickets?
- What are the Terms & Conditions?
- Are tickets to the event tax deductible now that Burning Man is a nonprofit?
- Can I buy tickets at a walk-in outlet?
- Is Burning Man all ages? Do kids need tickets?
- I am apprehensive about giving out my personal information. Does Burning Man sell personal information?
- Where do I find Burner Express Information?