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Ticket Protection

  • What is Ticket Protection? Who is Protect Group?
  • Where can I find the Ticket Protection terms and conditions and insurance policy information?
  • If I forgot to purchase Ticket Protection while purchasing my tickets, can I buy it afterwards?
  • I accidentally purchased Ticket Protection. Am I able to cancel it?
  • If I purchase multiple tickets and then transfer them to someone else, does the Ticket Protection transfer with the tickets?
  • If I purchase a ticket through the Secure Ticket Exchange Program (STEP), can my purchase be protected?
  • If I sell my ticket through the Secure Ticket Exchange Program (STEP), is the Ticket Protection policy still valid? Am I able to get a refund of the price of the protection I paid for?
  • If I receive my ticket in the mail, can I still file a Ticket Protection claim?
  • How do I file a claim with my Ticket Protection from Protect?
  • I have other questions about Ticket Protection that I don’t see the answer for in this FAQ.

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