Ticket Insurance
- What is ticket insurance? Who is Protecht / Fan Shield?
- Where can I find the ticket insurance terms and conditions and insurance policy information?
- If I forgot to purchase insurance while purchasing my tickets, can I buy it afterwards?
- I accidentally purchased ticket insurance. Am I able to cancel it?
- If I purchase multiple tickets and then transfer them to someone else, does the ticket insurance transfer with the tickets?
- If I purchase a ticket through the Secure Ticket Exchange Program (STEP), can my purchase be insured?
- If I sell my ticket through the Secure Ticket Exchange Program (STEP), is the insurance policy still valid? Am I able to get a refund of the price of the insurance I paid for?
- If I receive my ticket in the mail, can I still file a ticket insurance claim?
- How do I file a claim with my insurance from Protecht?
- I have other questions about ticket insurance that I don’t see the answer for in this FAQ.