Has another participant transferred you a ticket or vehicle pass online? That's great! Here are the steps you need to take to accept the pending transfer:

1. You will receive an email notifying you of a pending transfer. Open that email and click View Transfer.
2. If you don't already have a ticket account set up, you'll be prompted to create a password. If you already have a ticket account, just enter your login info.
3. Click Accept Transfer.
4. That's it! You'll now see the transferred tickets in the profile of your ticket account.

A few notes regarding Transfer:

• Online Transfer provides security to the recipient because once a transfer is accepted by the recipient, the transfer can't be retracted by the original owner.
• Transferred tickets automatically default to Will Call pick up. If you wish to have your order shipped you will need to call ticketing phone support to pay for a shipping method.
• Transferred items must be accepted prior to the start of the shipping process. Once items have entered the shipping process they can no longer be transferred online.
• The deadline to pay for shipping for a transferred order is 12pm (noon) PDT on Sunday, July 21, 2023.

Phone support can be reached at 1-844-272-6505

Our phone support hours are as follows:

Mon - Fri (7am - 3pm) Pacific Time