In order to ship a ticket that was transferred to you, you need to email participantsupport@burningman.org.

Please include your name and the email address that you used to receive the transferred tickets. An agent will then let you know what your options are for shipping and help you process payment for your desired shipping method.

The deadline to pay for shipping for a transferred order is 12pm (noon) PDT on Friday, July 18, 2025. After that all transferred items will be held at Will Call for pick up. We suggest contacting us at least 48 hours prior to this payment deadline to allow time for our support team to process your request and ensure your delivery method is updated.