The Box Office opens for Will Call orders Monday, August 19, 2019 at 12pm (noon) Pacific Time and is open 24/7 through Saturday, August 31, 2019 at 12pm (noon) Pacific Time. No orders can be picked up after the Box Office closes, and no refunds will be issued for orders not picked up before the Box Office closes.
If you are arriving any time before the event officially begins, you must have a valid Work Access Pass. You will not be able to pick up your ticket pre-event without your valid Work Access Pass.
Work Access is for pre-approved artist groups, theme camps, staff and volunteers that are working with specific teams. Your Burning Man team lead/contact person can advise you on how to get approved. Please do not email the ticket support to inquire about early arrival access.
Our satellite Box Office at the Airport, the AirBox, is open 7am-7pm Pacific Time beginning Wednesday, August 21, 2019 and closes at 3pm Pacific Time on Saturday, August 31, 2019.