I can't log in to my Burner Profile March 11, 2019 19:27 Updated You should be able to request a new password from here. As long as you use your email there it will send you your username and a link to a page where you can specify your new password. Related articles How do I register for access to a ticket sale? I reset my password and I still can't log in to my profile 2019 Ticket Information How do I apply for The Low Income Ticket Program? What is the total cost of a Low Income Ticket?