Our hope is that you will use the ticket funds request tool we’re providing in Burner Profiles which makes it unnecessary for you to file a chargeback.
When you file a chargeback with your credit card company a few things happen. If we get too large a volume of chargebacks it will affect the rates we are charged from our processor. Additionally, we have to pay a fee for every chargeback filed, whether it is successful or not.
So not only does Burning Man Project lose the money from the ticket sale, it also costs us money every time a chargeback is performed (not to mention the time and energy it takes to field and respond to chargebacks).