All DGS and FOMO sale ticket buyers were emailed instructions about how to request a refund or make a donation within their Burner Profile. The request form will open Thursday, April 30 and close two weeks later on Thursday, May 14, at 12pm (noon) PDT. 

If you purchased tickets directly from Burning Man Project, did not receive an email, and do not see the request form in your Burner Profile during the period stated above, please contact [email protected].