You will be able to make changes for a $30 fee through August 14 at 6:00pm Pacific Time.
You can self service change your ticket date/time by logging in to view your ticket at Burner Profile https://here.burningman.org/my-tickets/login and select exchanges.
Then you can follow the steps in: https://support.showclix.com/s/a/Self-Service-Exchanges-Step-by-Step
Please note that if you have a BxB PLUS ticket (Bus PLUS event ticket), you are only eligible to travel on Monday Aug 26 or after and may not transfer this ticket to a general BxB ticket or route. Thank you for helping reduce traffic on the highway!
If you are changing your route, switching cities or switching directions, contact us at burnerexpressbus@burningman.org