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  3. Secure Ticket Exchange Program (STEP)

Secure Ticket Exchange Program (STEP)

  • How do I sell my ticket(s) to a specific person through STEP?
  • What is the Secure Ticket Exchange Program (STEP)?
  • When does STEP open?
  • When does STEP close?
  • Who is eligible to register to buy tickets through STEP?
  • How do I request to buy a ticket through STEP?
  • How much do tickets through STEP cost?
  • When is my credit card charged if tickets become available for me?
  • I requested a ticket in STEP, but I no longer need it. How can I cancel my request?
  • Which tickets can I sell in STEP?
  • How do I sell my ticket(s) through STEP?
  • Can I sell my tickets outside of STEP?
  • Can I sell my tickets in STEP after I've received them in the mail?
  • Do I immediately receive payment when I sell my ticket into STEP?
  • Who is Lyte and Why is STEP being operated by them?
  • Are tickets sold by Lyte guaranteed to be authentic?
  • How many tickets can I request to buy through STEP?
  • Am I guaranteed a ticket through STEP if I register?
  • Which delivery options are available for orders bought through STEP?
  • Can I buy a ticket through STEP if I’ve already purchased a ticket in another sale?
  • Can I transfer a ticket I purchased in STEP to someone else?
  • How do I sell a ticket I purchased through STEP back into STEP?
  • Can you tell me my place in the STEP queue?
  • If my ticket sells through STEP, how much of my money is refunded?
  • How much time do I have to purchase a ticket I've been offered through STEP?

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