Your position in the STEP queue depends on how many people are selling their tickets back, how many people signed up before you did, and the number of participants removing themselves from the queue. Many people sign up and then find tickets through other channels, while others stick it out and are able to get a ticket through STEP. Due to these constant changes we do not have the ability to tell where people are in the queue and cannot predict the rate at which people will sell their tickets back into STEP.
The best advice we can give you is to be patient. In the meantime, we encourage you to continue to seek out any extra tickets in your immediate community.
Even if you are signed up for STEP, you are encouraged to continue reaching out to your immediate community as tickets often become available as people's plans change. If you do buy a ticket from someone, be sure to go back to your Lyte confirmation to remove yourself from the STEP queue so you aren't charged for tickets.
If you can't find your Lyte confirmation email you can contact them at email@example.com