If you selected a different delivery option when you bought your tickets and want to change to have your tickets held for Will Call pick up, please email ticketsupport@burningman.org.

You can also reach our ticketing phone support at 1-844-272-6505

Our phone support hours are as follows:

Mon - Fri (7am - 3pm) Pacific Time

Please note that for any orders being shipped (not held at Will Call), changes must be entered by June 19, 2023 at 12pm (noon) PDT