If you need to make a change to your delivery method, please email us at ticketsupport@burningman.org.

You can also reach our ticketing phone support at 1-844-272-6505

Our phone support hours are as follows:

Mon - Fri (7am - 3pm) Pacific Time

For any orders being shipped, changes must be entered by Monday, June 19, 2023 at 12pm (noon) PDT.

For orders held at Will Call, you can choose to have your order shipped up until Friday, July 21, 2023 at 12pm (noon) PDT.