STEP opens to participants wishing to resell their $2500, $1500, $575, and $475 tickets on Wednesday, April 20, 2022 at 12pm (noon) PDT. Only tickets bought directly from Burning Man, and which have not yet shipped, can be returned through STEP using Lyte. STEP now also offers a secure way to sell verified face-value tickets person-to-person! Additional transaction and processing fees apply.
- Log into your Burner Profile to return your ticket through STEP.
- In the “Tickets” section Once you're logged in, you'll see a button that says "GET INTO STEP!" in the 'Tickets' section of your Burner Profile.
- This will take you to Lyte where you will be prompted to enter your Burner Profile email address.
- Lyte will then send you an email with a link to log in.
- Find the email and follow the link, then you can select which tickets you want to sell back.
- You will also need to provide your PayPal information to receive your refund, through Lyte, if your ticket is resold.