How do I sell my ticket(s) through STEP?

  • Updated

STEP opens to participants wishing to resell their Black Rock City tickets ($2750, $1500, and $575 tiers) on Wednesday, April 26, 2023 at 12pm (noon) PDT. Only tickets bought directly from Burning Man Project that have not yet begun the shipping process can be returned through STEP. STEP now also offers a secure way to sell verified face-value tickets person-to-person! Additional transaction and processing fees apply. To sell your ticket through STEP:

  1. Log into your Burner Profile.

  2. Once you're logged in, you'll see a button that says "GET INTO STEP!" in the 'Tickets' section of your Burner Profile.

  3. This will take you to Lyte, where you will be prompted to enter your Burner Profile email address.

  4. Lyte will then send you an email with a link to log in. 

  5. Find the email and follow the link, then you can select which tickets you want to sell back.

  6. If your ticket is sold, you must also provide your PayPal information to receive your refund from Lyte.